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Your Data, Handled With Care at qq88asian

At qq88asian, we collect only the data we need to run your account, process deposits via Touch 'n Go, GrabPay, Boost dan FPX, and keep your session secure.

Data We CollectYour RightsRetention ScheduleCookie PolicyContact the Privacy Team
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qq88asian Your Data, Handled With Care at qq88asian
REACH OUR PRIVACY TEAM

Three Ways to Contact Us About Your Data

If you want to access, correct or delete data we hold about you, or if you have a question about how we process your information, our privacy team is reachable through the…

Live Chat Start a live chat session from any page on qq88asian. Our support agents are available around the clock and can log a privacy request on your behalf, routing it directly to the privacy team within one business day.
Email Send a detailed request to our privacy inbox at [email protected]. Include your registered account email and a brief description of your request so we can locate your data quickly and respond within the 14-day window.
In-Account Support Ticket Log in to your qq88asian account, head to the Help section, and submit a support ticket tagged 'Privacy Request'. This method lets you track the status of your request in real time through your account dashboard.
HOW WE PROTECT YOUR DATA

Six Pillars of Data Handling at qq88asian

We apply layered security and clear retention rules to every category of data we hold.

Data We Collect

We collect your name, email address, date of birth, payment method identifiers and session logs.

Cookie Policy

Our site uses session cookies to keep you logged in, preference cookies to remember your language and currency settings, and…

Account Security

Your account password is stored as a salted hash — we cannot read it in plain text.

Data Retention

Active account data is retained for as long as your account remains open.

Your Rights

You have the right to request a copy of the data we hold on you, ask us to correct inaccurate…

Third-Party Sharing

We share data only with processors necessary to run your account — payment processors for Touch 'n Go, GrabPay, Boost…

Common Questions About Your Privacy at qq88asian

The questions below cover the most common things our account holders ask about how we handle personal data. If your question is not listed here, contact our privacy team directly via live chat, email or an in-account support ticket.

We collect your full name, email address, date of birth, contact number and country of residence. During identity verification we may also ask for a copy of a government-issued ID, depending on what local law in Malaysia requires at the time of your request.

We share data only with processors directly involved in running your account — such as payment processors for Touch 'n Go, GrabPay, Boost dan FPX transactions and identity verification services. We do not sell your data, and every third party is bound by a formal data processing agreement.

Submit a data access request via live chat, email at [email protected], or an in-account support ticket tagged 'Privacy Request'. Include your registered email so we can verify your identity. We will respond with a structured copy of your data within 14 calendar days.

Yes. You can request deletion of your personal data by contacting our privacy team. We will delete what we are not legally required to retain. Some transaction and identity records must be kept for the period mandated by applicable Malaysian law before they can be removed.

After account closure, identity verification records and transaction logs are kept for the statutory period set by Malaysian law. Once that period expires, the records are permanently deleted. Session and preference data is removed within 30 days of account closure.

We use session cookies, preference cookies and analytics cookies. Session cookies are essential for login; the others are optional. You can manage your cookie preferences through the banner that appears on your first visit or through your browser settings at any time.

Passwords are stored as salted hashes. Payment references from Touch 'n Go, GrabPay, Boost dan FPX are received as tokens — we never see your raw payment credentials. New device logins trigger an email verification step, and two-factor authentication is available for an additional layer of protection.

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